In our line of work, we often encounter a lot of the same questions. While we never mind answering them, we thought we would simplify things by addressing your most common moving questions. Check out the infographic below for a breakdown of the top 10 moving questions.

top 10 frequently asked moving questions

Most Frequently Asked Moving Questions

About Moving

How long does a move take?

Each move is different, so it’s hard to give an exact time frame. If you are under a time or budget constraint, let us know, and your movers will work with you to meet your deadline. We always work as quickly and efficiently as possible, so you never have to worry about us wasting your time.

How does moving insurance work?

There are two main types of moving insurance — standard valuation and full coverage. Ameritex automatically covers your belongings at the industry standard of $0.60 per pound. You can also purchase full coverage through a third-party insurance company. Also, be sure to check with your homeowners’ insurance to see if they cover moves.

Where do I change my address?

Before you move, change your address with the following:

  • Employer
  • Financial institutions
  • Utilities
  • Car providers
  • Government
  • Memberships

About Our Services

Do the movers pack?

Ameritex provides everything you need for your move, including packing and unpacking services. You can also choose specific moving services a la carte. We recommend booking your packing and moving services on different days so you don’t feel stressed or overwhelmed.

What things are the movers not allowed to move?

We cannot move:

  • Potentially hazardous items
  • Food
  • Perishables
  • Plants or animals
  • Valuables
  • Sensitive documents

What kind of equipment do you use?

Ameritex is proud to use top-of-the-line equipment for all of our moves. This includes:

  • A fleet of 24-foot box trucks
  • Wells Cargos moving trailers
  • Moving dollies
  • Industry standard tools
  • Double quilted waterproof furniture pads
  • Shrink wrap to protect your furniture
  • Eco-friendly GoGoBoxes upon request
  • Complimentary wardrobe boxes

What if I have to make a last-minute move?

We understand that life happens, and sometimes you have to make a move without much notice. Ameritex is your go-to for last-minute moves. We strongly urge you to check out our full-service package, which will save you time and stress by handling all details of the move for you.

About Our Policies

How does payment work?

When we schedule your move, you’ll pay your trip fee as a deposit. When the move is complete, you’ll pay the remainder to your crew leader. You can use debit and all major credit cards. We cannot accept cash or check payments.

What if I need to cancel?

We understand that life happens, so we will fully refund your deposit if you cancel at least 24 hours prior to your move.

We’d Love To Hear From You

Not all topics fit neatly into one of these categories, so feel free to let us know if you have any further questions! Our knowledgeable office staff will happily answer any of your moving questions each day from 8 a.m. to 9 p.m.

Give us a call at 713.484.6683 for more information, or to schedule your move.