713.484.6683

  • About Us
    • Stress-Free Move
    • Think Outside The Box
    • Stress-Free Move Guarantee
    • Our Equipment
    • Love Our Community
    • What Our Customers Say
  • Services & Products
    • Home Movers
    • Apartment Movers
    • Houston Office Movers
    • Loading & Unloading
    • Packing & Unpacking
    • Packing Supplies
  • Inner Loop Movers
    • Houston Movers
    • Downtown Houston Movers
    • Galleria Movers
    • Greater Heights Movers
    • Memorial Movers
    • Rice Military Movers
    • West University Movers
    • More Locations
  • Outer Loop Movers
    • Katy Movers
    • The Woodlands Movers
    • Clear Lake
    • Cypress Movers
    • Kingwood Movers
    • Sugar Land Movers
    • Pearland Movers
    • More Locations
  • Info Center
    • Houston Area Resources
    • Moving Insurance Options
    • Rights & Responsibilities When You Move in Texas
    • Moving Process
    • Moving Tips
    • Packing Tips
    • FAQ
  • Contact Us
Ameritex Houston Movers | Local Moving Company in Houston
think outside the box

call now713.484.6683

Click To Call
  • About Us
    • Stress-Free Move
    • Think Outside The Box
    • Stress-Free Move Guarantee
    • Our Equipment
    • Love Our Community
    • What Our Customers Say
  • Services & Products
    • Home Movers
    • Apartment Movers
    • Houston Office Movers
    • Loading & Unloading
    • Packing & Unpacking
    • Packing Supplies
  • Inner Loop Movers
    • Houston Movers
    • Downtown Houston Movers
    • Galleria Movers
    • Greater Heights Movers
    • Memorial Movers
    • Rice Military Movers
    • West University Movers
    • More Locations
  • Outer Loop Movers
    • Katy Movers
    • The Woodlands Movers
    • Clear Lake
    • Cypress Movers
    • Kingwood Movers
    • Sugar Land Movers
    • Pearland Movers
    • More Locations
  • Info Center
    • Houston Area Resources
    • Moving Insurance Options
    • Rights & Responsibilities When You Move in Texas
    • Moving Process
    • Moving Tips
    • Packing Tips
    • FAQ
  • Contact Us

FAQ

What does arrival time mean?

The window of time in which your crew can arrive.

What is your form of payment?

We accept debit and all major credit cards. No cash or checks please =)

When is the payment due?

Payment is due on the day of service to your crew leader.

What is the deposit and how is it applied to my move?

In order to schedule, we do require your trip fee to be paid in advance as a deposit. On moving day you will be responsible for your hourly rate and supply charges. *See Cancellation Policy

What is your Cancellation Policy?

We will fully refund your deposit as long as you cancel 24 hours before your scheduled service date. Refund restrictions apply to the customers offered our free box promotion and who have taken possession of the boxes prior to the scheduled service date. The cost of any portion of the boxes not returned will be reduced from the deposit amount.

What is the hourly rate and how does it work?

Real simple! Hourly rate is based on time so you have complete control of how long you want to use our services. The time for our packing & moving services begins when your crew arrives and you sign them in and ends when you sign them out after the last piece of furniture is unload or reassembled.

What is the minimum?

The minimum is the minimum amount of time you are required to pay for our services. Any amount of time over the minimum is prorated to every quarter.

What is a trip fee?

The trip fee is a minimal fee that is applied to your final total which covers your crew's time and fuel to your pick-up location and then back from your drop-off location.

Can the movers take the toll way?

If you’d like for the movers to take any route with toll fees they will gladly follow your instructions, however, it will be at your expense. Thank you for understanding.

How fast can the movers drive?

The movers are required to drive 10-15 miles per hour slower than the speed limit in order to ensure the safety of the cargo being transported.

Can I help the movers?

For the safety of you and your crew - we ask our clients to not assist with the services.

Can I ride in the truck with the movers?

Please make transportation arrangements prior to our arrival as we do not allow our customers to ride with the moving crew.

Do the crews disconnect and reconnect furniture and appliances?

Your crew will gladly disconnect & reconnect any furniture pieces, however, they do not perform the following services:
  • Disconnect & reconnect appliances which contain water valves
  • Mount & Dismount televisions from walls
  • Disassemble any children’s items such as trampolines, cribs or playgrounds
  • Assembly or dismantling of items requiring special expertise, instructions and tools

How long will my move take?

You have complete control of your move. It’s very difficult for us to tell you how long your move will take as every move is different; but if there is a certain number of hours or budget that you have, communicate that to your crew leader and your crew will work for you within that time frame.

Should I schedule packing and moving services all in one day?

Our goal is to make your move as stress-free as possible and recommend not scheduling a pack and move all in one day, but rather dividing it into multiple days.

Step 2 of 2











9200 W Sam Houston Parkway S
Houston TX 77099

(713) 484-6683

TXDMV No. 006217022C
USDOT No. 1951984
Option 3: 1 (866) 368-4689

  • Monday8:00 am–7:00 pm
  • Tuesday8:00 am–7:00 pm
  • Wednesday8:00 am–7:00 pm
  • Thursday8:00 am–7:00 pm
  • Friday8:00 am–7:00 pm
  • Saturday8:00 am–6:00 pm
  • Sunday8:00 am–4:00 pm
  • Reviews
  • FAQ
  • Contact Us
  • Privacy Policy
  • Careers
  • Blog
  • Houston Movers
  • Services & Products
  • Stress-Free Move Guarantee

Ameritex Movers © 2023.
All Rights Reserved.